As a natural extension of its Third-Party Logistics (3PL) market research work, Armstrong & Associates, Inc. (A&A) founded 3PLAdvisor.com in 2011 to provide 3PL customers with a platform for sharing customer relationship experiences about their 3PL providers. A&A believes that this is one of the greatest benefits from internet business social networking and understands that customers’ shared experiences have considerable value as firms evaluate 3PL providers as part of their strategic outsourcing decisions.
A&A has been working with companies in evaluating and selecting 3PL providers as part of its consulting practice since 1984. This work led A&A to develop and publish its first Who’s Who in Logistics Third-Party Logistics Provider guide in 1995. Today, A&A actively covers hundreds of 3PL providers globally as industry analysts and is viewed as the leader in 3PL market research. The vast majority of the 3PL providers A&A covers are privately-held companies, often making A&A the exclusive source for in-depth information on these firms. In addition to analyzing and profiling 3PL providers, A&A has been developing Third-Party Logistics Market estimates since 1994 and has become the leading source of U.S. and Global 3PL market estimates. A&A’s market research is used extensively by 3PLs, trade associations, the media, management consultancies, investment banks, and stock research analysts.